Shipping policy
Shipping Policy
Processing Times We strive to get your orders on their way as quickly as possible.
- Ready-to-Ship Items: Processed within 1–3 business days.
- Custom & Embroidered Items: Since these are handmade to order, please allow [30] business days for production before shipment. This might vary depending on quantities or designs.
Shipping Rates & Estimates Shipping charges for your order will be calculated and displayed at checkout. We primarily use USPS and UPS to ensure reliable delivery.
-
Standard Shipping: Typically arrives within 3–7 business days after processing.
-
Expedited Shipping: Available at checkout for faster delivery.
Note: Delivery timelines are estimates and may vary based on carrier delays, weather, or seasonal volume.
Order Tracking Once your order has shipped, you will receive an email notification with a tracking number. Please allow 48 hours for the tracking information to become active.
Address Accuracy: Please double-check your shipping address at checkout. Il Piccolo Studio di Maria is not responsible for orders delivered to an incorrect address provided by the buyer. If a package is returned to us due to an incorrect address, the buyer will be responsible for additional shipping fees to resend the item.
Damages & Missing Packages If your order arrives damaged, please email us at info@ilpiccolostudiodimaria.com within 7 days with a photo of the item and the packaging.
If your tracking shows "Delivered" but you haven't received your package, please check with neighbors or your local post office before contacting us.