Refund and Return Policy

IL PICCOLO STUDIO DI MARIA

 

DAMAGED/DEFECTIVE PRODUCTS

Please note that every piece is unique and might not look exactly the same one to another, minimal different looks might appear but we inspect every set or single item we sell before proceeding with the packaging and shipping.

If you are not satisfied with your item(s), you may return it/them for store credit, only. Please notify us at info@ilpiccolostudiodimaria within 14 days of your package delivery date to begin the return process. 

Custom orders are not returnable or refundable.

LOST PACKAGES

If you never received your products, you have 30 days from the day you placed your order to notify us. All packages are sent with a tracking number. Tracking information is sent to the email account that you provided to us upon checkout. If your tracking information indicates that your package was delivered but you never received it, please contact your local postal carrier or customs office (for international packages). We are not responsible for providing refunds if your tracking information indicates that your package was delivered.